Shipping

Free Shipping on all orders

The time period for you to receive your goods is divided into processing time and shipping time.

Orders are typically fulfilled within 2-4 weeks from order placement to delivery.

Order processing Time: 1-7 working days
Shipping Time: 4-7 working days (Air Express Shipping)
Ocean Shipping: 20-30 natural days
Customized Orders: Additional 7 working days

Note:

1. For package size over 36 inches (90 cm), customized items and valuable items, we will choose ocean shipping according to the situation, and the ocean shipping time is about 35-45 days. We will communicate with customers in advance. We hope you can understand.
2. If the customer’s package is oversized, but want to get the product quickly, you can contact us at koolamp@outlook.com

For more about shipping policy, please click Shipping Policy.

Returns

Your satisfaction is our number one priority, which is why we proudly provide a 30-day money-back guarantee on all of our products! For more information on how to start a return, please refer to our comprehensive Returns & Exchanges Policy.