We offer customization services which is NOT something that can be offered by other online lighting stores or physical local stores at all. If you cannot find lamps you like on our website, regardless of design, size, or color, you can contact us anytime at koolamp@outlook.com.
Customize Size & Color
If you find a specific light design that you like, but you just need a different size or color. We can help. Simply send us an email to koolamp@outlook.com with the following details:
Our designers will get back to you within 24 hours with a quote for your customized lamp.
- It will be best to send us the SKU number or the link to the product.
- The specific color that you want for the base, like brass or bronze.
- The specific size about the width, depth and height, like W 30″ X D 12″ X H 13″. If you’re not sure what size to choose, don’t worry – you can tell us the size of your space, and even provide a photo of your room. Our professional designer will guide you to choose the right size.
Our designers will get back to you within 24 hours with a quote for your customized lamp.
Customize Design
If you have a specific light design in your mind and did not find it on our website, we could be able to help as well. Simply send us an email to koolamp@outlook.com with the following details:
Our designers will get back to you within 24 hours with a quote for your customized lamp.
- An image or simply a design drawing of the light that you want.
- The specific color that you want for the base, like brass or bronze.
- The specific size about the width, depth and height, like W 30″ X D 12″ X H 13″. If you’re not sure what size to choose, don’t worry – you can tell us the size of your space, and even provide a photo of your room. Our professional designer will guide you to choose the right size.
Our designers will get back to you within 24 hours with a quote for your customized lamp.
NOTE: Customized items are covered by our 1-year manufacturer warranty, however, not eligible for cancelation, return, or exchange. Customized invoice will take 8-10 weeks with free shipping. Expedited shipping is availbale with extra cost.
If there are any questions, please feel free to contact us at koolamp@outlook.com